FREQUENTLY ASKED QUESTIONS
Yes, however, if there is any difference between the prices shown online and the prices on the garment tags, the tag price will be considered final.
If an item is sold out, you can request to be notified when it’s back in stock. Should it become available within 15 days, we’ll send you an email update. If it is no longer restocked, the item will be removed from our website.
Yes, we strive to display product colors on our website as accurately as possible. However, the colors you see may vary depending on your screen resolution. We make every effort to ensure that what you see closely matches the actual product color upon delivery.
Yes, simply subscribe to the THE COLLECTION PK newsletter by entering your email, and you’ll receive updates on the latest items, articles, and events.
You can easily cancel your subscription by clicking on the "newsletter" menu and select "Unsubscribe".
If you have forgotten your password, you can recover it from "Login - Forgotten your password?" section. You will receive an e-mail with a link to enter and confirm your new password. Your password must be alphanumeric with a minimum of 8 characters including at least one uppercase letter.
